Returns and Refunds

At Riadco, we aim for your complete satisfaction with your purchase. If you need to return an item, please follow the guidelines below:

Return Within 14 Days

  • Products must be undamaged, unscratched, and show no signs of use.

  • Returns are free of charge if initiated within 14 days.

  • Notify us within 14 days if your order is defective or damaged.

  • If your product arrived damaged or with missing parts, contact our Customer Care Team, and we will send you a replacement right away

Packaging and Refund Process

  • Items must be returned in their original packaging.

  • Refunds are processed to the original payment method after verifying the product's condition.

  • After receiving a replacement, returns and refunds are not eligible.

Order Cancellation

  • Orders can be canceled if they have not yet been dispatched.

  • Contact Customer Care for assistance at shop.riadco@riadco.com

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